在线自助服务设计：基于日常交谈的网络对话模型
Model Web dialog on everyday talk
基于日常交谈的网络对话模型
De Dream’ 协作翻译：Eros Chan, Joey shi, Ivan Chen, mimiqiao, Windy
2006年1月
Web managers can take advantage of conversation as a metaphor for interaction with computers by designing self-service online interactions based on it, say Kerry Bodine, Nate L Root and Caroline L Carney.
Kerry Bodine ，Nate L Root 和Caroline L Carney认为，网络规划者能利用（现实生活的）人们之间的交谈是人机交互的隐喻这一原则，从而基于这一隐喻设计在线自助服务的交互方式。
Conversation forms the core of human communication. Because the social rules of conversation are deeply ingrained, people naturally—and unconsciously —use conversation as a metaphor for their interaction with computers. Web managers should take advantage of this connection by designing self-service online interactions that incorporate the style, pace and rules of real-life conversations.
交谈是人类的核心交流方式。因为交谈的社会性规则根深蒂固，人们自然而然地-无意识地-使用交谈作为了他们人机交互中的隐喻，网络规划者应该利用这一关系，从而设计融合了现实生活中交谈的方式、节奏与规则的在线自助服务系统交互方式。
小标题：
Make conversation a metaphor for human- computer interaction
使交谈成为人机交互的隐喻
People engage in—and enjoy—conversations.
人们参与且乐意交谈
People understand how conversations work.
人们知道怎样进行交谈
People treat computers like humans.
人们把电脑看作人类
Web interactions should follow the rules of conversation
Web交互应该遵循交谈的规则
……全文请到这里下载：http://www.dedream.com/trans/Model_Web_dialog.pdf
点这里到协作翻译现场看看：）
再次感谢参与翻译和支持的朋友。
Windy 发表于2006年01月10日
评论
人们在交流中进步
司马易风 发表于 September 26, 2006 06:25 PM